Mass Towing Services 1117R Western Ave. Lynn MA. 01905 781-590-3566

Testimonials

Our Clients Give us Golden Words

We Take Pride on Every Customers that Give us this Golden Words. We value each and every one of our customers and expect you to tell your family and friends about us, as well as come back to us for your automotive service and auto repair needs.

OUR CLIENT’S GOOGLE REVIEWS

Brian was quick when arriving and even gave me a courtesy call when he was five minutes away. He was very knowledgeable and was able to jump my car within 2 minutes of arriving and explained how numbers jumping on his battery charger could indicate future problems I may have. He was friendly and not pushy when gave me the card to his shop (with attached coupon!) and never made me feel pressured to agree to get work done like some body shops do. He also made me aware of some great offers the shop has for any future needs. Overall he was super pleasant and made the annoyance of getting a jump on a cold Sunday night a good one. Great asset to the shop!
Lacey Coscia
Lacey Coscia
22:43 12 Nov 17
Brian did a wonderful job coming to my house and towing away my old van! very friendly and quick. i also got a pretty good price for junking my van. ? Mass towing offered the highest price out of all the places i called. overall great experience.
kristen kelley
kristen kelley
16:32 14 Oct 17
My car completely fell apart on the front end it was a very very scary thin Thank God i was not driving or that my grand kids were not in the car. I was very nervous and not feeling well called AAA and they send Brian from Mass Towing, right away he saw how nervous i was he was very nice and calmed me down and explained he would take care of it i was also scare of how much this would cost me he immediately made a call to the office and inquired about fixing my car , being a single women not knowing much about cars i trusted him, to my total surprise they agreed to have my car towed their and they gave me a discount on repairs and also explained nothing would be done until the looked over the car. So i had it towed and the next morning i got a call with the estimate ( just FYI my brother and nephew are both mechanics but were not available to help but i did get their opinion to make sure i didn't get ripped off ) To my surprise not only was the price EXCELLENT IT Was less then even my brother said it was going to be and he would have the work done by 5 pm that day !!! I WENT TO PICK UP MY CAR AND I WAS TOTALLY HAPPY IT RAN AWESOME !! From the great customer service and handling of my car by Brain to the girls who answered the phone at the office to the great job done on my car I have found a new mechanic !! THANK YOU SO MUCH MASS TOWING AND SERVICE FOR YOUR EXCELLENT SERVICE , ESPECIALLY BRIAN FOR HELPING ME THRU THAT SCARY ORDEAL !!
Izzy Lopez
Izzy Lopez
00:57 18 Oct 17
Today, I called AAA to get my car jumped. They dispatched Mass Towing Services. Ivan from Mass Towing Services came to my home and jump started my car. He was courteous, polite and very professional. He carefully explained everything that he did. I was extremely pleased with the service that Ivan provided.
Richard Cordeau
Richard Cordeau
21:52 16 Nov 17
My drivers name was Brian and he was kind enough to wait for me to get to my car that had a flat tire. He was there within five minutes of me placing my service order, the fastest service around!! Awesome fun and even better service, I highly recommend!
Gina Dandreo
Gina Dandreo
18:52 06 Nov 17
My battery was dead and Ivan was so helpful gave me a jump at my home. He came back to my home with a new battery. Ivan is knowledgeable with doing his job.he taught me lots. If you gave 10 stars he deserves a ten next time anyone needs help I hope you get the pleasure of meeting Ivan.
Evelyn Pojoy
Evelyn Pojoy
21:08 01 Dec 17
Ivan serviced my car. He was very polite and very apologetic (even though it was not his fault that my battery was not available.) He left to pick up the correct size battery and returned in a matter of fifteen minutes. It’s nice to see a young polite and properly dressed young man willing to do his best. He made an inconvenient process very simple. Thank you!!
Marion Guiffre
Marion Guiffre
22:56 27 Nov 17
Great company !! I had my vehicle towed by a driver named Brian and he was really great with my new vehicle and took his time and made sure my car was taken care of! They have great prices and are very quick! Thanks again Mass Towing
Robert Klyce
Robert Klyce
18:40 23 Nov 17
I’ve used Mass Towing Services twice and gotten great service. Both times I was helped by Ivan, a man any business would be lucky to have. I was amazed at how fast he arrived and how fast he got my car going. But just as important, Ivan is 100% professional and courteous. He’s the kind of person you’d want responding if your wife or daughter needed help. Ivan presents a great image for Mass Towing Services and AAA.
Rick Borten
Rick Borten
15:37 12 Dec 17
Unfortunately we live in a world that when we have a complaint we will invest endless hours to make our story heard... and when we're happy, we go about our day thinking... well, that's their job. That's unfair to the people of this world who go above and beyond the call of duty to make customers happy.I've had several Tows now by Mass Towing and i don't think it's possible to give them higher marks of satisfaction. i just had a car towed that was hard to get to... required us both PUSHING the darn thing to a point where he could even tow it... and yes, i gave him a generous tip for his above and beyond efforts but i would be cheating them if i didn't make my comments public. i called Mass Towing management to make sure the driver was acknowledged for his good service and the manager was equally impressive. yes, sure of course everyone loves a compliment but believe me i know my call would have been handled with the same care if i had an issue.Several years ago G&J Towing stopped taking AAA calls... i thought this would mean a downgrade in the service i received but the opposite has happened. Mass Towing is many times better than G&J ever was.
Seacoast View
Seacoast View
20:04 08 Jan 18
Had a Dead Battery this Morning, Craig came out. Craig is extremely knowledgeable and very caring of the Customers Needs. Thank you for having such a Great worker.
Joey Bryson
Joey Bryson
13:27 18 Jan 18
First tow truck driving experience, and I couldn’t have asked for a better driver! Brian was awesome and really helpful. Would definitely use him again, if anything else happens.
Lauren Clay
Lauren Clay
19:18 04 Feb 18
I called at 3 am, absolutely hopeless and hanging off of a cliff. Brian from Mass towing is absolute beast. Saved my life
Martin Aguilar
Martin Aguilar
06:46 01 Apr 18
My Nanna called at 6pm, and got a tow at 10:30 pm when she was sleeping. They couldn’t simply tow a stationary vehicle from a Union St Garage. I was forced to wait for them. I called the lady and she said it would be “30 minutes” about 30 times. I had to wait on Union St, at night even better! God help people that actually are in danger and don’t have two cars, the dogs will get you before AAA
WeejieDweejie
WeejieDweejie
11:57 18 May 18
Christian was very thorough with checking and replacing battery. The price was right, I had other quotes that were higher and some bolts were loosened up by other garages. Christian went over everything with me. Thank you
amanda Gunning
amanda Gunning
23:57 13 Jun 18

OUR Facebook CLIENT’S TESTIMONIALS

Kenny Whitton
Kenny Whitton
2017-12-03T23:49:05+0000
My car completely fell apart on the front end it was a very very scary thin Thank God i was not driving or that my grand kids were not in the car. I was very nervous and not feeling well called AAA and they send Brian from Mass Towing, right away he saw how nervous i was he was very nice and calmed me down and explained he would take care of it i was also scare of how much this would cost me he immediately made a call to the office and inquired about fixing my car , being a single women not knowing much about cars i trusted him, to my total surprise they agreed to have my car towed their and they gave me a discount on repairs and also explained nothing would be done until the looked over the car. So i had it towed and the next morning i got a call with the estimate ( just FYI my brother and nephew are both mechanics but were not available to help but i did get their opinion to make sure i didn't get ripped off ) To my surprise not only was the price EXCELLENT IT Was less then even my brother said it was going to be and he would have the work done by 5 pm that day !!! I WENT TO PICK UP MY CAR AND I WAS TOTALLY HAPPY IT RAN AWESOME !! From the great customer service and handling of my car by Brain to the girls who answered the phone at the office to the great job done on my car I have found a new mechanic !! THANK YOU SO MUCH MASS TOWING AND SERVICE FOR YOUR EXCELLENT SERVICE , ESPECIALLY BRIAN FOR HELPING ME THRU THAT SCARY ORDEAL !!
Izzy Lopez
Izzy Lopez
2017-10-18T00:27:22+0000
Chad FRi
Chad FRi
2017-06-24T09:14:30+0000
Thank you for excellent job guys..Very recommended!!
Lior Azury
Lior Azury
2017-06-23T18:09:07+0000
Corey Flaherty
Corey Flaherty
2017-04-21T20:30:37+0000
Disgusting customer service, people rude on the phone hang up on you ignoring you, workers shows you the middle finger.
Taras Bulba
Taras Bulba
2017-04-17T12:42:16+0000
Harel Khadmy
Harel Khadmy
2017-04-16T14:08:12+0000
Got stuck with my rental car in lynn, Josh came and help me and installed the spare tire on for me..he was very pleasant and helpful and it took not too long for him to get to me. Thanks guys
Rotem Regev
Rotem Regev
2017-04-15T00:00:36+0000
Kim Goodwin
Kim Goodwin
2017-02-13T23:52:20+0000
I have received excellent customer service from Jonathan Diaz, who also represents AAA. He has towed my truck a few times and he is always friendly, helpful, and tries to really help the customer. He even went as far as fixing my hood that wouldn't open in order to access my battery. Decent guy for sure! 🙂
Tarsha Anc
Tarsha Anc
2017-02-07T02:29:19+0000
not many females know how to tow a car PROFESSIONALY like ADINA .. SHE'S VERY NICE AND KNOWS HOW TO DO HER JOB TRUE PROFESSIONAL
Joseph Cariglia
Joseph Cariglia
2016-12-17T08:42:56+0000
Adina towed my car to my house and jumped it tonight. AAA had told me it would be about an hour and a half, Adina was there within 15 minutes. She was very helpful and kind! Excellent service. Thank you!
Caryssa Johnson
Caryssa Johnson
2016-11-13T01:50:33+0000
Bad customer service and laws broken. Very upset .
Samantha Desousa-McMaster
Samantha Desousa-McMaster
2016-10-19T21:54:10+0000
AnnMarie Fontaine
AnnMarie Fontaine
2016-08-23T14:36:44+0000
Jacqui Canavan
Jacqui Canavan
2016-07-06T23:16:50+0000
Adina is awesome!!!!She did a.perfect job in towing my car when other guys were not able to do it she did!professional,hard working girl!
Marcus Vinicius Araruna Saboya
Marcus Vinicius Araruna Saboya
2016-04-27T02:41:37+0000
Tyrone Brown
Tyrone Brown
2016-04-12T16:26:23+0000
Broke down on a Saturday on a busy street in Lynn. Adina was prompt, friendly and efficient. I am very grateful for her help.
Ron Bogan
Ron Bogan
2016-03-19T20:23:52+0000
Matt Hoffman
Matt Hoffman
2016-03-08T05:25:39+0000
Replaced my battery and took the extra time to test all components. Adriana is a true pro and a lifesaver, recognized the stock battery immediately and knew what to do. She knows her stuff!!
Jason Kurkowski
Jason Kurkowski
2016-02-29T03:00:44+0000
My mom blew a tire in snowy weather, late at night. I tried everything, but couldn't get the tire off to put the spare. We ended up googling local towing companies and found Mass Towing. Our driver Chuck came to the rescue quickly and was extremely professional. He was very friendly and thorough and got the tire off in no time.
Naomi R. Combs
Naomi R. Combs
2016-01-18T14:34:40+0000
great company, great to work with, highly recommended
Ben Marhofer
Ben Marhofer
2016-01-15T17:55:03+0000
Randy Martin
Randy Martin
2016-01-11T03:21:07+0000
Awesome company would definitely use them again great service great rates will be telling all my friends about them
Bryan Caudill
Bryan Caudill
2016-01-10T20:58:20+0000
Excellent and quality service, we had a flat tire on the interstate on our way back from a vacation, they were there in 20 minutes. Thank you!
Shawn Matuszewski
Shawn Matuszewski
2016-01-10T20:51:20+0000
Fast and friendly
Bradley Harrell
Bradley Harrell
2016-01-10T20:03:02+0000
Anthony Badoud
Anthony Badoud
2016-01-10T19:36:45+0000
Liran Cohen
Liran Cohen
2015-08-08T06:33:47+0000
Itay Heli
Itay Heli
2014-11-13T15:20:05+0000
Excellent service
Ron Yossef
Ron Yossef
2014-11-13T07:43:30+0000
Great service!
Dekel Ainbinder
Dekel Ainbinder
2014-11-02T04:02:51+0000

Our Guarantee & Warranty